Terms and Conditions
Basis of Quotations and Estimates
Terms of Payment
Consequential Loss or Damage
Warranty and Guarantee
Termination of Contract
Complaints and Disputes
Consumer Unit Changeovers and Upgrades
Electrical Installation Condition Reports
Electric Vehicle Charging Points
Services means the electrical services that we are providing to the client as specified in the proposed schedule of works section of the quotation.
We, us, our and ourselves means JK Electrical.
Client, you and your mean the person(s) or company to whom we are providing electrical services.
First-fix means the installation, routing and preparation of cables, and the positioning and securing of accessory mounting boxes.
Second-fix means the connection of conductors to accessories such as sockets, switches, light fittings and switchgear such as consumer units. Second-fix also includes the testing commissioning and certification of the installation.
a) By accepting a quotation, whether verbally or in writing, the client thereby confirms to have read and understood our terms and conditions. The client also confirms to have accepted our terms and conditions and agrees to be bound by them.
b) Any contract or agreement to carry-out electrical installation work made between the client and us shall be subject to these terms and conditions. Any revised terms and conditions put forward by the client shall not apply.
c) All other terms and conditions which might be implied by conduct or from a previous contract, or by trade custom are excluded.
d) No amendment or change shall be made to any of these conditions by the client.
e) We reserve the right to change these terms and conditions at any time without prior notice.
f) These terms and conditions shall be governed by and construed in accordance with Scots law and are subject to the jurisdiction of the Scottish Courts.
A quotation is a fixed-price proposal that will not change, but which covers only the work as specified by the schedule of works as listed within the quotation. They are provided free of charge. Quotations in respect of insurance work will be issued to existing customers only.
(a) With the sole exception of Electrical Installation Condition Reports, we will not issue quotations to clients without having first arranged to visit the client’s home, business premises or trade premises and made an assessment of the client’s electrical installation as per the requirements of BS 7671 regulation 132.16, and confirmed that the installation is in safe condition for the work to proceed.
(b) Quotations are made on the assumption that the work requested by the client is reasonably capable of being carried-out and that the client’s electrical installation is in a safe condition and free from any known defects. If, however, during inspection or testing of the client’s installation, or during the course of work being carried-out on the installation this is found in our professional opinion to not be the case, we will advise you to this effect as soon as is reasonably practicable. We may then offer you a new quotation on revised terms, withdraw our interest carrying-out the work, or cancel the contract with immediate effect with reference to the conditions outlined in section 16(b). No addition or alteration will be made to, and no repair work will be undertaken on rubber insulated (VIR) or lead-covered cables.
(c) Quotations are valid for one calendar month only. If a quotation is not accepted within this period, and should any change occur thereafter that results in an increase in the cost of materials and/or labour, or for any other cost that we have to pay or incur for delivering the contract, the original quotation shall be annulled and a fresh quotation issued to the client.
(d) When a quotation for electrical installation work is accepted by the client, either in writing or verbally, an agreement is then established between the client and JK Electrical. This agreement will constitute a legally-binding contract between both parties.
Basis of Quotations and Estimates
(a) Quotations are based on work being carried-out during our normal working hours of 08:00 - 16:30 Monday to Friday. Work that is carried-out during evenings and weekends or on bank holidays at the client’s specific request will be charged for at a rate higher than our usual hourly rate.
(b) Variations to quotations or additional work added by the client after a quotation has been accepted shall be charged separately on a time and materials basis.
(c) Associated work required from other trades such as plasterers, plumber, joiners and carpet-fitters along with any statutory fees such as building warrants or any charges for associated electrical work carried-out by electricity supply companies, distribution network organisations, or by local authorities do not form part of any quotation and are the responsibility of the client.
(d) While all reasonable care will always be taken as is possible so to preserve the integrity of walls, ceilings and existing decor, our quotations, however, do not include incidental redecoration costs, or for any other works such as remedial plastering consequent upon the proper execution of the work.
(e) Estimates are a guide price and provide only an indication of what the likely cost of the proposed electrical installation works will be. Under no circumstances will estimates form the basis of a formal contract between JK Electrical and the client.
(a) After we have visited a client in their home or business premises to survey work we will subsequently send a written quotation to them at a later date. Quotations are almost always sent via e-mail. Should the client then decide to accept the quotation and proceed with the work the client will be entering into an on-premises contract. This means that we are under no legal obligation to offer the client the same pre-contract information or offer any cancellation rights. As all of our business is conducted via on-premises contracts, it is therefore of paramount importance that clients understand the fundamental difference between on-premises contracts and off-premises contracts.
(b) You have the right to cancel work and not have to pay anything only if you have not entered a contract with us. A contract is formed when either you or we make an offer that the other party accepts. A contract will be created if you have accepted, either in writing or verbally, a quotation from us, signed an agreement with us, arranged a starting date with us, verbally asked us to proceed with the work, and/or paid a deposit.
(c) If for any reason the client cancels the work prior to commencement we reserve the right to charge a cancellation fee of up to 25% of the quotation value and seek compensation for any loss of earnings caused by the cancellation. This will apply when we have reserved part of our job schedule to carry-out your work and cannot allocate another job for the same period.
(d) We will begin work only if you have accepted our quotation and agreed a contract with us. Should you decide to cancel after work has commenced we may ask you to pay a cancellation fee of up to 50% of the quotation value and seek compensation for any loss of earnings caused by the cancellation. This will apply when we have reserved part of our schedule to carry-out your work and cannot allocate another job to the same slot. The client will be invoiced for all labour costs up until the time of cancellation plus any materials used and/or installed or fitted that cannot be removed without the items being damaged. The customer will also be invoiced for the return cost of any items that have been delivered to us but which have not yet been installed.
Terms of Payment
(a) Unless otherwise specifically agreed with you by us in writing, we will raise an invoice for immediate payment upon completion of the work. Invoices are final and non-negotiable. No discount will be offered or given under any circumstances. Should we agree to defer payment, payment must then be received within seven days of the date shown on the invoice. Payment may be made by bank transfer or cash. We do not accept payment by cheque, debit/credit cards, or via mobile phone applications at the present time.
(b) Payment is required on any outstanding invoices prior to the continuation of any further works for the same client.
(c) Where the contract period exceeds four weeks, invoices may be submitted on a weekly basis for the total value of work carried-out to date minus any previous payments made by the client. The net amount due to date shall be received from the client within seven days. Failure by the client to make payment as aforesaid shall entitle JK Electrical to suspend all work in progress.
(d) Should an invoice remain unpaid after seven days we will send the client no more than two reminders. If an invoice remains outstanding after twenty-one days we will issue a final demand for payment. If an invoice remains outstanding after thirty days we will then take immediate action to obtain payment without further reference to the client. Action will entail one of the following remedies:
- commencing proceedings in the Sheriff Court for recovery of the debt.
- passing the debt to a recovery agency for collection.
- making a statutory demand for payment.
The client will become liable for all legal costs that we incur in such instances.
Where the client is a commercial business, or is acting in the course of business, and proceedings are raised against the client for non-payment, we reserve our legal right to include interest and statutory compensation as per the Late Payment of Commercial Debts (Interest) Act 1998. Said interest, and any Court outlays, Sheriff Officer's fees and associated disbursements in relation to debt recovery proceedings will be sought in addition to the principal debt owed by the client.
(e) New clients may be asked to make an advance payment so to secure contractual commitments with JK Electrical. Subject to the conditions listed in paragraph 5(b) being satisfied, any advance payment made will be fully refunded by JK Electrical within seven days of the client exercising their statutory right to cancel.
(f) All goods supplied shall remain the property of JK Electrical until all sums due have been paid in full.
Our normal hourly rate for work carried-out between 08:00 and 16:30, Monday to Friday, is £50.00 for the first hour then £40.00 per hour at 30 minute increments thereafter. Work carried-out at the client's request between the hours of 16:30 and 08:00, Monday to Friday will be charged at the rate of £60.00 for the first hour then £50.00 per hour at 30 minute increments thereafter.
Work carried-out on Saturdays, Sundays and public holidays will be charged at a flat rate of £80.00 per hour at 30 minute increments.
Please note that we do not charge any call-out fees.
Click here for details of the pricing structure for Electrical Installation Condition Reports.
JK Electrical shall endeavour to complete the contract within the period stipulated or, if no period is stipulated, within a reasonable time, but shall not be held responsible for any loss or damage arising out of delay due to any cause beyond our control.
JK Electrical is a member of SELECT, and as such, the client has a guarantee that should we fail to complete a contract due to insolvency, SELECT will pay the client the cost of completion of the work by another member company of SELECT's choice. SELECT's contract completion guarantee scheme is subject to adherence with its terms and conditions and is provided without prejudice in addition to the client’s statutory rights. Further information regarding the SELECT contract completion guarantee, including the full terms and conditions can be found via the SELECT web site.
Consequential Loss or Damage
(a) We undertake to use reasonable skill and care while carrying-out the work and to use materials and accessories that are of suitable quality and which conform to British Standards. We shall install electrical accessories and fixed-equipment in accordance with the manufacturer’s instructions. We also undertake to comply with the requirements for electrical installations as defined by BS 7671, and with any applicable requirements relating to Scottish Building Standards legislation. We further undertake to comply with the SELECT code of practice. The code covers all electrical installation work undertaken in Scotland by member firms in the disciplines in which the firms have been satisfactorily assessed by SELECT. The code is in addition to the client’s statutory rights.
(b) Responsibility for the removal of items of furniture and the emptying of meter cupboards so to facilitate access to electrical switchgear, equipment and accessories shall lie exclusively with the client. While we will exercise all reasonable care in carrying-out all work, we accept no liability whatsoever for any damage caused to furniture, fixtures and fittings which have had to be moved by us in order to carry-out the works specified in the contract, or for any damage caused to carpets, laminate floorings and/or linoleum thereof.
Should a carpet need to be lifted, we will endeavour to avoid causing any damage to the carpet and will try our best to refit to an acceptable standard. However, the client should consider employing a specialist carpet-fitter so to attain a professional reinstatement. When carpets, floor-coverings and floorboards need to be lifted, this will be carried-out on the clear understanding that JK Electrical accept no liability for any damage caused. Without prejudice to the aforesaid non-liability we will nevertheless maintain an adequate level of public liability insurance.
(c) We accept no responsibility for electrical accessories supplied by the client such as light fittings or decorative switches and sockets which prove to be damaged, faulty, or unsafe to install.
(d) Our responsibility to the client shall be limited to the fulfilment of the contract in a proper and professional manner. We shall not be liable for any consequential loss or damage arising out of the execution of the contract unless this is due to negligence on our part.
(e) Where projects involve separate works carried-out by by third-party trades such as plumbers, plasterers, joiners and decorators; any damage caused to the electrical installation by a third-party trade shall remain the responsibility of the client. The cost of repair work must be paid by the client prior to commencement of the second-fix. Recovery of any such costs from any third-party shall be the client's responsibility.
Warranty and Guarantee
(a) Without prejudice to the client's statutory rights, JK Electrical shall pass to the client the benefit of guarantees that we receive in respect of materials supplied to us along with any documentation required to validate these guarantees.
(b) We undertake to repair or, if necessary, replace free of charge, any materials or workmanship found to be defective subject to defects being notified to us within twelve months of the completion date of the work. The repair or replacement of any defective workmanship or materials must be carried-out exclusively by JK Electrical. Our warranty shall not apply if repairs or replacements are made by another electrical contractor.
(c) No warranty or guarantee will apply to any items that have been purchased and supplied by the client with the intention of having the items installed at a later date by JK Electrical.
(d) Liability for defective work and/or defective materials is limited to the invoice value thereof. We accept no responsibility for any other loss or damage except as is required of us by law.
Termination of Contract
In addition to the conditions outlined in sections 3(b), 16(b) and 17, we may terminate the contract should you fail to comply with your obligations within seven days of having been notified by us of the relevant failure. We may also terminate the contract immediately if you are the subject of a petition for a bankruptcy order or if you become insolvent or enter into any composition, scheme or arrangement with your creditors. If you are a corporation, limited company or other legal entity, we may also terminate the contract immediately if a receiver, including an administrative receiver, is appointed over any of your assets, or if an application is made to appoint an administrator for you. If you are in partnership, we may terminate the contract immediately if the partnership is dissolved. We may also terminate the contract if any proceedings relating to your insolvency are commenced in any country.
Should the contract be terminated for any aforementioned reason, you will remain liable to us for any sums which you have not yet paid in respect of all work completed up to date of termination and for any other breaches of the contract.
Complaints and Disputes
We want our clients to be happy with the electrical services that we provide, and we will make every effort to resolve complaints in a professional and courteous manner. Complaints should be made in the first instance to the proprietor of JK electrical in person, by telephone, via e-mail or in writing. Please provide as much detail as possible as to the nature of your complaint and include photographs or drawings if relevant. Complaints will be formally acknowledged within two days. We will confirm when the client can expect a reply. This will be within five days. Having carefully considered the complaint, we will then offer suggestions for resolution. If the client feels that the problem has not been satisfactorily resolved, they may request that the complaint be referred to SELECT for arbitration.
Any disputes regarding the standard of electrical installation work carried-out by us that cannot be settled amicably will be referred to SELECT and dealt with under the terms of the complaints procedure of SELECT’s code of practice. An independent Registration Board will monitor compliance with this code of practice. Any decision by SELECT can be subsequently appealed to the Registration Board.
Certain types of electrical installation work carried-out in dwellings such as tenement buildings, flats and maisonettes may require a building warrant. It is the responsibility of the client or person ordering the work to obtain permission from their Local Authority Building Control department prior to work commencing. A full list of electrical installation work that requires a building warrant can be obtained via the Scottish Government's web site.
It is an offence to start building work without a building warrant. If you do, you could be fined.
JK Electrical is a Scottish Building Standards Approved Certifier for electrical installations to BS 7671. This permits us to 'sign-off' on electrical installation work we carry-out where a building warrant is required. With reference to the conditions outlined in section 4(c), certificates submitted by us to this end will incur a fee of £6.00 so to reimburse us for the fee that we are required to pay when we submit 'fast-tracked' certification on the client's behalf.
JK Electrical are not registered or licensed for the transportation of controlled waste. Controlled waste is any kind of household, commercial industrial or agricultural waste, including any waste from a house, shop, office, factory or any other trade or business premises. Removal of waste from clients' homes, trade premises, or business premises is the client's responsibility.
The presence of asbestos presents a serious health risk to both ourselves and clients alike. Should asbestos be discovered while work is being carried-out, we will cease work immediately and undertake a risk-assessment so to determine whether it is safe to continue working and to establish whether the involvement of a licensed asbestos contractor is necessary. If we are forced to cease work in progress because of the presence of asbestos, the client will have the option of either postponing the work in progress, and inviting us to resume at a later date after the asbestos has been removed, or to cancel the work altogether. In the event of the work in progress being cancelled by the client, we will raise an invoice on a time and materials basis for all work completed prior to cancellation.
(a) BS 7671 regulation 132.16 requires that prior to any work commencing, an assessment be made of an existing installation which is to be added to or altered. We will, as far is reasonably possible, determine the condition of a client’s electrical installation prior to the commencement of work. However, this is not always possible to achieve in advance. There are occasions when unsafe wiring is discovered only after floorboards have been lifted, insulation removed in lofts and accessories such as switches and sockets removed.
(b) We reserve the right to cease work immediately in the event of defective or dangerous wiring being discovered while work is in progress. In such circumstances we will try to reach agreement with the client whereby all defects are remedied in advance of the work specified in the contract being resumed. Any such remedial works will be charged for separately. If agreement cannot be reached we will cancel the contract with immediate effect and issue a Dangerous Electrical Installation Notice so to satisfy the duties imposed upon us by the Electricity At Work Regulations 1989. The client will be required to sign the notice so to provide confirmation that they have been made fully aware of the danger(s) present within their installation. SELECT will then be notified that a Dangerous Electrical Installation Notice has been issued.
Consumer Unit Changeovers and Upgrades
There will often be occasions when the nature of the work being carried-out will require the installation of a replacement consumer unit that incorporates residual current devices (RCD) or Residual Current Breakers with over-current protection (RCBOs). We will always tell you in advance if this is the case and will include this work within our quotation. We strongly advise that the client have an Electrical Installation Condition Report undertaken prior to the installation of a consumer unit upgrade. The client reserves the right to decline our advice.
In such cases, we will then undertake only the minimum essential tests that we are required to carry-out so to identify any existing faults and/or unsafe wiring present within the installation. Should any condition that would present an immediate or potential danger be discovered, or would cause unwanted tripping of an RCD, the client will be advised that remedial works will be necessary so to improve safety. Any such remedial works will be quoted for and charged separately.
Should the client be unwilling to accept the costs of any such remedial works, the client may then request that work ceases immediately. In this instance, we will charge only for the time that was spent carrying-out the minimum essential tests subject to there being a minimum charge of £50.00. The client may decline to have remedial works carried-out and request us to proceed with the installation of the replacement consumer unit nevertheless.
In this instance, we will then carry-out a risk assessment for the purpose of advising the client as to the level of risk that would exist upon completion of the proposed consumer unit upgrade. We will proceed with the upgrade only if no immediate or potential dangerous conditions have been identified by our risk-assessment.
If, however, any immediate or potential dangerous conditions have been identified, we will not proceed with the upgrade unless the client agrees to have all defects corrected, or agrees that the affected circuits are left disconnected from the replacement consumer unit. The client will then be invoiced for the total amount of hours we have worked subject to there being a minimum charge of £50.00.
Electrical Installation Condition Reports
Electrical Installation Condition Reports (EICR) for domestic dwellings are priced on a flat-fee basis and are as follows:
- One bedroom property: £110.00
- Two bedroom property: £135.00
- Three bedroom property: £160.00
- Four bedroom property: £185.00
- Five bedroom property: £210.00
- Six bedroom property: £235.00
Properties that have outbuildings such as garages, sheds and summerhouses will incur an additional charge of £25.00 per outbuilding. Prices for Electrical Installation Condition Reports carried-out in non-domestic premises such as retail outlets, offices, workshops and industrial units are quoted for on an individual basis. Portable appliances that require to be tested for the purposes of private lettings will be included within the cost of the Electrical Installation Condition Report subject to a maximum of six items. Each additional item tested will incur a separate charge of £3.00 per item.
An Electrical Installation Condition Report is not an ‘electrical safety certificate’. It is a report on the condition of an electrical installation as it was found to be at the time the installation was inspected and tested. The purpose of an EICR is to determine the condition of an electrical installation for its continued use. Our fee is in respect of the work we do during the inspection and testing of the client’s installation and is payable by the client regardless of the outcome. If an EICR is issued with an unsatisfactory rating, this outcome will not entitle the client to withhold payment or become entitled to any reduction in price thereof.
Electric Vehicle Charging Points
JK Electrical has been authorised by the Office for Low Emission Vehicles (OLEV) to install Electric Vehicle charging equipment under the Electric Vehicle Homecharge Scheme (EVHS) and Workplace Charging Scheme (WCS). If you are intending to claim the government grant towards the installation costs of Electric Vehicle charging equipment under the Workplace Charging Scheme, it is imperative that you supply us with voucher codes prior to work commencing as we cannot proceed with WCS installations if we are not given the voucher code(s).
The installation of Electric Vehicle charging equipment is subject to there being sufficient spare capacity within the installation to which the equipment is to be connected. We will assess the load capacity prior to the commencement of any work and inform you should any issues arise. In the event of there being insufficient additional capacity, we will then refer the matter to the relevant Distribution Network Organisation (DNO) for their consideration. The client will be responsible for all additional costs associated with any work undertaken by the DNO.
Where the installation of Electric Vehicle charging equipment requires the digging of trenches, or involves any other associated earthworks/groundworks, the arrangement and procurement of such works will be the responsibility of the client. We will not be able to proceed with the installation of Electric Vehicle charging equipment until all initial earthworks/groundworks have been completed.
The installation of Electric Vehicle charging equipment usually requires an earth rod to be installed. An earth rod is a copper spike that is driven into the ground and connected to the earthing terminal of the EV charging point via a separate insulated copper conductor. There will be occasions when it is not possible to install an earth rod due to the proximity of gas, water, electricity and telecommunication services, or because there is no adjacent soil in which to bury the rod. In such instances it becomes necessary to install an EV voltage monitoring and protection unit at additional cost. Whenever we need to install this safety device, we will always advise clients in advance of work commencing.
We will issue one or more of the following certificates within thirty days following the completion of any certifiable electrical installation work that we have undertaken:
- Minor Electrical Installation Works Certificate / Multiple Minor Electrical Installation Works Certificate
- Electrical Installation Certificate
- Fire Alarm Installation, Design And Commissioning Certificate (along with any other additional certificates relating to work that we have carried-out on fire-detection installations).
- Emergency Lighting Completion Certificate For Small/Large Installations (along with any other additional certificates relating to work that we have carried-out on emergency lighting installations).
- Portable Appliance Test Certificate
We reserve the right to withhold certificates in respect of work we have completed, but for which the client has not yet paid.
There are occasions when clients request that they be permitted to 'lend a hand' in projects either to gain knowledge, or to secure a discounted price. We are always happy to allow clients to undertake manual tasks such as digging trenches, cutting chases in walls and lifting flooring. However, for safety and insurance reasons we will not under any circumstances permit clients to install or connect switchgear or any electrical accessories.
JK electrical is committed to training adult trainees to help them become professional electricians. An adult apprentice will be on site at all times.